Shipping & Returns

Refunds.
Upon request, refunds will be issued through the original purchaser’s method of payment (Debit / Credit card/Gift Voucher). On receipt of your return, we will endeavor to refund you within 7 working days. An email confirmation will be sent once a refund has been issued.
Return.
If you are not completely satisfied or if there is a difference with your order , please retain all documentation and packaging and contact us immediately by sending an e- mail or in online. We will then provide you with further instructions.
If the returning package does not include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
Exchanges
If you wish to exchange an item for a different size or color, please return your item(s) to us following the ‘Returning Your Item(s)’ section above. Once we have received your return we will endeavor to process your exchange as soon as we are able to. Please note that we are only able to exchange an item for the same style in a different color or size (subject to availability).
If we are unable to exchange your item(s), a refund will be issued through the original purchaser’s method of payment. On receipt of your exchange, we will endeavor to exchange the item(s) or refund you within 7 working days. An email confirmation will be sent once an exchange or refund has been issued.